Studio Policies and etiquette

To ensure a smooth, safe, and enjoyable experience for every member of our community, please review and respect the following studio policies:

Arrival & Check-In

We kindly ask that all participants arrive 10–15 minutes before class begins. This allows time for proper equipment setup and for instructors to walk new participants through class flow, safety, and technique. Arriving early ensures you have the best experience possible.

Locked Doors Policy

For the safety and flow of each class, doors will be locked once the class begins. No late arrivals will be permitted to join a class already in session. This maintains the integrity of the workout and avoids disruptions.

Cancellation & Late Cancellation Policy

To avoid a fee, cancellations must be made at least 2 hours before the scheduled start time.

Monthly Memberships: Late cancellations incur a $10 fee.

Class Packs & Drop-Ins: Late cancellations result in the loss of the class, as if it were attended.

We appreciate your understanding as this policy ensures availability for other participants.

Phone & Device Etiquette

To maintain a focused, respectful environment:

No texting, talking, or phone use is permitted during class.

If you must take a call, please step outside.

Equipment Use

All equipment—including spin bikes, rowers, and boxing stations—is available on a first come, first served basis.

No reserving equipment or saving bikes for others.

All parties must be present to participate.

This ensures fairness for every client.

Personal Responsibility & Safety

All participants exercise at their own risk.

Please ensure you have clearance from your physician to participate in physical activity.

Our instructors guide the class as a whole, but it is always the participant’s responsibility to:

Work at your own level

Modify any exercise as needed

Opt in or out of any movement based on your ability, comfort, or skill

Your safety and comfort are our priority.